Experience the Credit Union Difference

Touch Tone Teller

Touch-Tone Teller Guide:


Getting Started

  1.  At the prompt, enter Account # (no preceding zeroes).
  2. Enter the last four digits of the primary accountholder's Social Security Number.  Press the # key.
  3. You will be asked for a PIN.
  4. Enter your PIN, then press the # key.

Touch Tone Teller map, please download verbal description below.

To repeat menu choice, Press #.

To return to the previous menu, Press *.

To return to the opening menu, Press **.


Examples of Common Account ID Numbers
(referred to as Suffix on the system)


Account ID Numbers
Regular Savings 1
Secondary Savings                                           4
Escrow 5
Vacation Club 7
Money Market 8
Checking 9
Loan Accounts See your statement for your loan ID number.

*This guide is for general use purposes only.  When you use Touch-Tone Teller, you will only hear prompts related to the type of accounts you have with ACHIEVE.

Download Guide Button