Touch-Tone Teller Guide:
440-324-2445 • 800-850-4539
Getting Started
- At the prompt, enter Account # (no preceding zeroes).
- Enter the last four digits of the primary accountholder's Social Security Number. Press the # key.
- You will be asked for a PIN.
- Enter your PIN, then press the # key.
To repeat menu choice, Press #.
To return to the previous menu, Press *.
To return to the opening menu, Press **.
Examples of Common Account ID Numbers
(referred to as Suffix on the system)
| Account |
ID Numbers |
| Regular Savings |
1 |
| Secondary Savings |
4 |
| Escrow |
5 |
| Vacation Club |
7 |
| Money Market |
8 |
| Checking |
9 |
| Loan Accounts |
See your statement for your loan ID number. |
*This guide is for general use purposes only. When you use Touch-Tone Teller, you will only hear prompts related to the type of accounts you have with ACHIEVE.
