We are proactively taking the steps necessary to keep our members' and employees' best interests in mind. After extensive deliberation, we have decided for the safety of our members and employees to close our lobbies effective immediately. Please utilize our drive-thru, atm, and mobile options. We appreciate your continued business, please stay safe, and we look forward to seeing you in the near future. For appointments please call 440.324.3400

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USA Patriot Act

Clipboard Icon   Customer Identification Requirements

Section 326 of the USA Patriot Act, enacted October 2001, requires all applicants for new accounts to provide a current picture identification that verifies identity (name, address and other identifying information) as a means of preventing terrorism financing.

The credit union must also verify the identity of persons added as joint owners to any new or existing deposit accounts or loans, as well as any persons who have access to new or existing deposit accounts or loans. We must also retain records of the documents used to verify your identity.

In some cases, identification will be requested for current account holders if original documentation was not obtained with the opening of the account or if the account was opened prior to enactment of the Patriot Act.

In all cases, protection of our member accounts and confidentiality is our concern as we work to maintain the security of your funds and our country. Please speak with a credit union employee if you have any questions or concerns about the requirements of this policy.