Effective immediately, our lobbies will remain open however, for the continued safety of our members and staff, our hours will be 10 am-4 pm Monday- Friday and 10 am-12:30 pm Saturdays. Additionally, our drive-thru will be open at 8:30 am- 5 pm Monday-Friday and 8:30 am- 12:30 pm Saturdays. We will be taking appointments for gift card purchases, account, and loan options. Please call 440.324.3400 to schedule your appointment or if you have any questions. We appreciate your continued support and patience during these difficult times. 

 

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USA Patriot Act

Clipboard Icon   Customer Identification Requirements

Section 326 of the USA Patriot Act, enacted October 2001, requires all applicants for new accounts to provide a current picture identification that verifies identity (name, address and other identifying information) as a means of preventing terrorism financing.

The credit union must also verify the identity of persons added as joint owners to any new or existing deposit accounts or loans, as well as any persons who have access to new or existing deposit accounts or loans. We must also retain records of the documents used to verify your identity.

In some cases, identification will be requested for current account holders if original documentation was not obtained with the opening of the account or if the account was opened prior to enactment of the Patriot Act.

In all cases, protection of our member accounts and confidentiality is our concern as we work to maintain the security of your funds and our country. Please speak with a credit union employee if you have any questions or concerns about the requirements of this policy.